We’ve gathered answers to some of the most common questions from our customers. Can’t find what you’re looking for? Reach out via our Contact Page or message us on WhatsApp.
A: Simply browse our collections, choose your desired items, add them to your cart, and proceed to checkout. You’ll receive an order confirmation email once your purchase is complete.
A: We accept Mobile Money (MTN, Vodafone, AirtelTigo), debit/credit cards, and Paystack secure payments.
A: Orders can only be modified or canceled within 2 hours after confirmation. Please contact our support team immediately at support@kokudefashion.com
A: Yes! We deliver across all major cities and towns in Ghana. Delivery timelines vary between 2–5 business days depending on your location.
A: Yes, once your order is shipped, you’ll receive a tracking link via email or SMS. You can also track it directly on our Track Order page
A: Delivery fees are calculated at checkout based on your location and the weight of your order.
A: We accept returns and exchanges within 7 days of delivery for unworn, unused items in their original packaging.
A: Visit our Returns & Exchanges page, fill out the return request form, and our team will guide you through the process.
A: Delivery fees are calculated at checkout based on your location and the weight of your order.
A: Each product page includes a detailed size guide. If unsure, you can contact us via WhatsApp for assistance before placing your order.
A: Yes, Kokudé proudly designs and crafts its products in Africa — blending authentic African heritage with global performance fashion standards.
A: You can contact us via email at support@kokudefashion.com, or message us directly on WhatsApp (+233 54 220 0211).
A: Yes, Kokudé proudly designs and crafts its products in Africa — blending authentic African heritage with global performance fashion standards.
We’re always ready to assist you. Get in touch through our Contact Page or WhatsApp for a faster response.
