Shipping & Delivery

Everything you need to know about how and when your Kokudé orders arrive.

🌍 1. Delivery Locations

We proudly ship worldwide — including Ghana, Nigeria, Kenya, South Africa, the United States, Canada, the United Kingdom, and most countries in Europe and Asia.

If your location isn’t listed during checkout, contact us via email or WhatsApp for special shipping arrangements.


⏱️ 2. Delivery Timeframes

RegionEstimated Delivery Time
Ghana (Local Orders)1–3 business days
Africa (Regional Orders)4–7 business days
International (Europe, USA, Asia, etc.)7–14 business days

Delivery time may vary depending on customs clearance, courier delays, or your exact location.

 

💰 3. Shipping Fees

Shipping costs are automatically calculated at checkout based on your location and package weight.

Enjoy Free Shipping on qualifying orders — usually available during promotions or above a specific purchase amount.


📦 4. Order Processing

Orders are processed within 24–48 hours after payment confirmation.
You’ll receive a confirmation email once your order has been successfully shipped.


🔍 5. Tracking Your Order

As soon as your order is dispatched, you’ll get a tracking link by email or SMS.
You can also track your shipment on our Track Order page


🚫 6. Customs & Import Duties

International customers are responsible for any customs duties or import taxes applicable in their country.
We’ll always include accurate customs information to help minimize delays.


🧾 7. Failed or Delayed Deliveries

If delivery attempts fail or your order is delayed, our courier partner will contact you.
You can also reach us anytime at support@kokudefashion.com for assistance.


✈️ 8. Shipping Partners

We collaborate with trusted international logistics partners — including DHL, FedEx, and Speedaf — to ensure safe and timely delivery of every order.

Need Help With Your Order?

Our support team is available to assist with shipping, tracking, or delivery questions — wherever you are in the world.